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Board index » Frequently Asked Questions


Frequently Asked Questions
Login and Registration Issues
Why can’t I login?
Why do I need to register at all?
Why do I get logged off automatically?
How do I prevent my username appearing in the online user listings?
I’ve lost my password!
I registered but cannot login!
I registered in the past but cannot login any more?!
What is COPPA?
Why can’t I register?
What does the “Delete all board cookies” do?

User Preferences and settings
How do I change my settings?
The times are not correct!
I changed the timezone and the time is still wrong!
My language is not in the list!
How do I show an image below my username instead of the grey silhouette image?
What is my rank and how do I change it?
When I click the e-mail link for a user it asks me to login?

Posting Issues
How do I post a topic in a forum?
How do I edit or delete a post?
How do I add a signature to my post?
How do I create a poll?
Why can’t I add more poll options?
How do I edit or delete a poll?
Why can’t I access a forum?
Why can’t I add attachments?
Why did I receive a warning?
How can I report posts to a moderator?
What is the “Save” button for in topic posting?
Why does my post need to be approved?
How do I bump my topic?

Formatting and Topic Types
What is BBCode?
Can I use HTML?
What are Smilies?
Can I post images?
What are global announcements?
What are announcements?
What are sticky topics?
What are locked topics?
What are topic icons?

User Levels and Groups
What are Administrators?
What are Moderators?
What are usergroups?
Where are the usergroups and how do I join one?
How do I become a usergroup leader?
Why do some usergroups appear in a different color?
What is a “Default Usergroup”?
What is “The team” link?

Private Messaging
I cannot send private messages!
I keep getting unwanted private messages!
I have received a spamming or abusive e-mail from someone on this board!

Friends and Foes
What are my Friends and Foes lists?
How can I add / remove users to my Friends or Foes list?

Searching the Forums
How can I search a forum or forums?
Why does my search return no results?
Why does my search return a blank page!?
How do I search for members?
How can I find my own posts and topics?

Topic Subscriptions and Bookmarks
What is the difference between bookmarking and subscribing?
How do I subscribe to specific forums or topics?
How do I remove my subscriptions?

Quick-reply
What is quick-reply and how do I use it?
Can I format quick-replies?





 
 

Login and Registration Issues
» Why can’t I login?
There are several reasons why this could occur. First, ensure your username and password are correct. If they are, contact poggin@aslanscountry.com to make sure you haven’t been banned. It is also possible the administrator has a configuration error on their end, and they would need to fix it.

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» Why do I need to register at all?
The forum at AslansCountry.com require registration so that the community is more closely-united. Registration is quick, and gives you access to post in the forum as well as chat in the chatroom. If you do not register, you will only be allowed to browse certain forums.

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» Why do I get logged off automatically?
If you do not check the Log me in automatically box when you login, we will only keep you logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access the board from a shared computer, e.g. library, internet cafe, university computer lab, etc.

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» How do I prevent my username appearing in the online user listings?
Within your User Control Panel, under “Board preferences”, you will find the option Hide your online status. Enable this option with Yes and you will only appear to the administrators, moderators and yourself. You will be counted as a hidden user.

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» I’ve lost my password!
Don’t panic! While your password cannot be retrieved, it can easily be reset. Visit the login page and click I’ve forgotten my password. Follow the instructions and you should be able to log in again shortly.

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» I registered but cannot login!
First, check your username and password. If they are correct, then one of two things may have happened. First, make sure that you have activated your account via the link sent to your email address during registration. If you have activated your account and cannot login, go to the login page and click I’ve forgotten my password. Follow the instructions and you should be able to log in again shortly.

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» I registered in the past but cannot login any more?!
Attempt to locate the e-mail sent to you when you first registered, check your username and password and try again. It is possible an administrator has deactivated or deleted your account for some reason. Also, we may periodically remove users who have not posted for a long time to reduce the size of the database. If this has happened, try registering again and being more involved in discussions.

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» What is COPPA?
COPPA, or the Child Online Privacy and Protection Act of 1998, is a law in the United States requiring websites which can potentially collect information from minors under the age of 13 to have written parental consent or some other method of legal guardian acknowledgment, allowing the collection of personally identifiable information from a minor under the age of 13. If you are unsure if this applies to you as someone trying to register or to the website you are trying to register on, contact legal counsel for assistance. Please note that Aslan's Country cannot provide legal advice and is not a point of contact for legal concerns of any kind.

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» Why can’t I register?
It is possible that your IP address has been banned or your desired username has been disallowed. Contact poggin@aslanscountry.com for assistance.

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» What does the “Delete all board cookies” do?
“Delete all board cookies” deletes the cookies created by the forum which keep you authenticated and logged into the board. It also provides functions such as read tracking. If you are having login or logout problems, deleting board cookies may help.

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User Preferences and settings
» How do I change my settings?
If you are a registered user, visit your User Control Panel; the link can be found at the top of the page. This system will allow you to change all your settings and preferences.

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» The times are not correct!
It is possible the time displayed is from a timezone different from the one you are in. If this is the case, visit your User Control Panel and change your timezone to match your particular area, e.g. London, Paris, New York, Sydney, etc. Please note that changing the timezone, like most settings, can only be done by registered users. If you are not registered, this is a good time to do so.

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» I changed the timezone and the time is still wrong!
Please be sure you have set the timezone and Summer Time/DST correctly. If you are still experiencing issues, contact poggin@aslanscountry.com.

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» My language is not in the list!
We are sorry, but we require users to use English.

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» How do I show an image below my username instead of the grey silhouette image?
This is called an avatar. To add an avatar, go to your User Control Panel. Click on "Profile" and then click on "Edit Avatar", both of which will be listed on the UCP sidebar. You may upload an image to our server or specify a URL. Please note that your image must be exactly 100 pixels wide by 100 pixels tall.

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» What is my rank and how do I change it?
Please visit this link: http://www.aslanscountry.com/forum/viewtopic.php?f=2&t=22

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» When I click the e-mail link for a user it asks me to login?
Only registered users can send e-mails to other users via the built-in e-mail form. This is to prevent malicious use of the e-mail system by anonymous users.

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Posting Issues
» How do I post a topic in a forum?
To post a new topic in a forum, click the relevant button on either the forum or topic screens. You will need to register before you can post a message. A list of your permissions in each forum is available at the bottom-right hand corner of the forum and topic screens.

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» How do I edit or delete a post?
Unless you are a board administrator or moderator, you can only edit or delete your own posts. You can edit a post by clicking the edit button for the relevant post. If someone has already replied to the post, you will find a small piece of text output below the post when you return to the topic which lists the number of times you edited it along with the date and time. This will only appear if someone has made a reply; it will not appear if a moderator or administrator edited the post, though they may leave a note as to why they’ve edited the post at their own discretion. Please note that normal users cannot delete a post once someone has replied.

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» How do I add a signature to my post?
To add a signature to a post you must first create one via your User Control Panel. Once created, you can check the Attach a signature box on the posting form to add your signature. You can also add a signature by default to all your posts by checking the appropriate radio button in your profile. If you do so, you can still prevent a signature being added to individual posts by un-checking the add signature box within the posting form.

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» How do I create a poll?
When posting a new topic or editing the first post of a topic, click the “Poll creation” tab below the main posting form; if you cannot see this, you do not have appropriate permissions to create polls. Enter a title and at least two options in the appropriate fields, making sure each option is on a separate line in the textarea. You can also set the number of options users may select during voting under “Options per user”, a time limit in days for the poll (0 for infinite duration) and lastly the option to allow users to amend their votes.

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» Why can’t I add more poll options?
The limit for poll options is set by the administrator. If you feel you need to add more options to your poll then the allowed amount, contact poggin@aslanscountry.com.

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» How do I edit or delete a poll?
As with posts, polls can only be edited by the original poster, a moderator or an administrator. To edit a poll, click to edit the first post in the topic; this always has the poll associated with it. If no one has cast a vote, users can delete the poll or edit any poll option. However, if members have already placed votes, only moderators or administrators can edit or delete it. This prevents the poll’s options from being changed mid-way through a poll.

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» Why can’t I access a forum?
Some forums may be limited to certain users or groups. To view, read, post or perform another action you may need special permissions. Contact poggin@aslanscountry.com to request access.

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» Why can’t I add attachments?
Our forum does not allow attachments to either posts or private messages. If you would like, you may always link to a remotely-hosted file.

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» Why did I receive a warning?
If you have broken a rule, you may be issued a warning. Please note that this is the administrators' decision. Contact the administrator who issued the warning if you are unsure about why you were issued a warning.

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» How can I report posts to a moderator?
You should see a button for reporting posts next to the post you wish to report. Clicking this will walk you through the steps necessary to report the post. On Aslan's Country, we have a group of moderators who work hard to moderate posts, but if you see something, please report it.

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» What is the “Save” button for in topic posting?
This allows you to save posts to be completed and submitted at a later date. To reload a saved post, visit the User Control Panel.

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» Why does my post need to be approved?
Until you have 10 moderator-approved posts, your new posts will need to be reviewed and approved by a moderator. This helps prevent new users from registering and spamming or breaking rules.

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» How do I bump my topic?
By clicking the “Bump topic” link when you are viewing it, you can “bump” the topic to the top of the forum on the first page. However, if you do not see this, then the time allowance between bumps has not yet been reached. It is also possible to bump the topic simply by replying to it, however, be sure to follow the board rules when doing so.

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Formatting and Topic Types
» What is BBCode?
BBCode is a special implementation of HTML, offering great formatting control on particular objects in a post. The use of BBCode is granted by the administrator, but it can also be disabled on a per post basis from the posting form. BBCode itself is similar in style to HTML, but tags are enclosed in square brackets [ and ] rather than < and >. For more information on BBCode see the guide which can be accessed from the posting page.

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» Can I use HTML?
No. It is not possible to post HTML on this board and have it rendered as HTML. Most formatting which can be carried out using HTML can be applied using BBCode instead.

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» What are Smilies?
Smilies, or Emoticons, are small images which can be used to express a feeling using a short code, e.g. :) denotes happy, while :( denotes sad. The full list of emoticons can be seen to the left of the posting form. When using smilies, please follow the smiley rules found here: http://www.aslanscountry.com/forum/viewtopic.php?f=2&t=43

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» Can I post images?
Yes, images can be shown in your posts. To post an image, you must link to an image stored on a publicly accessible web server, e.g. http://www.example.com/my-picture.gif. You cannot link to pictures stored on your own computer nor images stored behind authentication mechanisms, e.g. hotmail or yahoo mailboxes, password protected sites, etc. To display the image use the BBCode [img] tag. A good, free image hosting site is http://www.imageshack.us

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» What are global announcements?
Global announcements contain important information and you should read them whenever possible. They will appear at the top of every forum and within your User Control Panel.

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» What are announcements?
Announcements often contain important information for the forum you are currently reading and you should read them whenever possible. Announcements appear at the top of every page in the forum to which they are posted.

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» What are sticky topics?
Sticky topics within the forum appear below announcements and only on the first page. They are often quite important so you should read them whenever possible.

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» What are locked topics?
Locked topics are topics where users can no longer reply and any poll it contained was automatically ended. Topics may be locked for many reasons and were set this way by either a forum moderator or administrator. If you are unsure why your topic was locked, please contact the moderater who locked it.

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» What are topic icons?
Topic icons are author-chosen images associated with posts to indicate their content.

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User Levels and Groups
» What are Administrators?
Administrators are members assigned with the highest level of control over the entire board. These members can control all facets of board operation, including setting permissions, banning users, creating usergroups or moderators, etc. They also have full moderator capabilities in all forums.

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» What are Moderators?
Moderators are individuals who look after the forums from day to day. They have the authority to edit or delete posts and lock, unlock, move, delete and split topics in the forum they moderate. Generally, moderators are present to prevent users from going off-topic or posting abusive or offensive material.

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» What are usergroups?
Usergroups are groups of users that divide the community into manageable sections board administrators can work with. Each user can belong to several groups and each group can be assigned individual permissions. This provides an easy way for administrators to change permissions for many users at once, such as changing moderator permissions or granting users access to a private forum.

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» Where are the usergroups and how do I join one?
You can view all usergroups via the “Usergroups” link within your User Control Panel. If you would like to join one, proceed by clicking the appropriate button. Not all groups have open access, however. Some may require approval to join, some may be closed and some may even have hidden memberships. If the group is open, you can join it by clicking the appropriate button. If a group requires approval to join you may request to join by clicking the appropriate button. The user group leader will need to approve your request and may ask why you want to join the group. Please do not harass a group leader if they reject your request; they will have their reasons.

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» How do I become a usergroup leader?
A usergroup leader is usually assigned when usergroups are initially created by a board administrator. If you are interested in creating a usergroup, your first point of contact should be an administrator; try sending a private message.

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» Why do some usergroups appear in a different color?
Administrators will always appear in red, moderators will always appear in green, and normal users will always appear in grey.

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» What is a “Default Usergroup”?
If you are a member of more than one usergroup, your default is used to determine which group colour and group rank should be shown for you by default. The board administrator may grant you permission to change your default usergroup via your User Control Panel.

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» What is “The team” link?
This page provides you with a list of board staff, including board administrators and moderators.

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Private Messaging
» I cannot send private messages!
To send private messages, please first make sure you are logged in. If an administrator has disabled PM's on your account, you may not use this feature.

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» I keep getting unwanted private messages!
You can block a user from sending you private messages by using message rules within your User Control Panel. If you are receiving abusive private messages from a particular user, inform poggin@aslanscountry.com IMMEDIATELY; he has the power to prevent a user from sending private messages.

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» I have received a spamming or abusive e-mail from someone on this board!
We are sorry to hear that. The e-mail form feature of this board includes safeguards to try and track users who send such posts, so e-mail the board administrator with a full copy of the e-mail you received. It is very important that this includes the headers that contain the details of the user that sent the e-mail. The board administrator can then take action.

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Friends and Foes
» What are my Friends and Foes lists?
You can use these lists to organize other members of the board. Members added to your friends list will be listed within your User Control Panel for quick access to see their online status and to send them private messages. Subject to template support, posts from these users may also be highlighted. If you add a user to your foes list, any posts they make will be hidden by default.

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» How can I add / remove users to my Friends or Foes list?
You can add users to your list in two ways. Within each user’s profile, there is a link to add them to either your Friend or Foe list. Alternatively, from your User Control Panel, you can directly add users by entering their member name. You may also remove users from your list using the same page.

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Searching the Forums
» How can I search a forum or forums?
Enter a search term in the search box located at the bottom of the index, forum and topic pages. Advanced search can be accessed by clicking the “Search” link on the top of the page.

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» Why does my search return no results?
Your search was probably too vague and included many common terms which are not indexed by our forum. Be more specific and use the options available within Advanced search.

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» Why does my search return a blank page!?
Your search returned too many results for the webserver to handle. Use “Advanced search” and be more specific in the terms used and forums that are to be searched.

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» How do I search for members?
Visit to the “Members” page and click the “Find a member” link.

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» How can I find my own posts and topics?
Your own posts can be retrieved either by clicking the “Search user’s posts” within the User Control Panel or via your own profile page. To search for your topics, use the Advanced search page and fill in the various options appropriately.

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Topic Subscriptions and Bookmarks
» What is the difference between bookmarking and subscribing?
Bookmarking on our forum is much like bookmarking in your web browser. You aren’t alerted when there’s an update, but you can come back to the topic later. Subscribing, however, will notify you when there is an update to the topic or forum on the board via your preferred method or methods.

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» How do I subscribe to specific forums or topics?
To subscribe to a specific forum, click the “Subscribe forum” link upon entering the forum. To subscribe to a topic, reply to the topic with the subscribe checkbox checked or click the “Subscribe topic” link within the topic itself.

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» How do I remove my subscriptions?
To remove your subscriptions, go to your User Control Panel and follow the links to your subscriptions.

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Quick-reply
» What is quick-reply and how do I use it?
Quick-reply is a feature we have added to our forum to make it convenient and fast for users to reply to a post.

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» Can I format quick-replies?
Yes. You can use BBcodes and smiley code.

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Board index » Frequently Asked Questions


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